Privacy Policy

Privacy

This privacy policy applies only to this website (the “Site”). If you do not accept this privacy policy you must not use this Site.

Collection of Personal Information

All confidential information, including credit card details, is used securely and only transmitted in encrypted form.

Use of your Information

We respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect about you to process orders and to provide a better shopping experience.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the Site. We may use your personal information for our internal marketing and demographic studies, so we can consistently improve our Site to better meet our visitors' needs.

By using this Site, you agree that we may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for developing our business. These include (without limitation):

  • Personalising your visits to the Site and developing the design and style of the Site to improve our services to you;
  • To inform you about the latest changes to the Site, or products, services or promotional offers that you might find interesting;
  • Customer Services and Support;
  • Communication (and personalising such communication) with you from us and other Daily Mail & General Trust ("DGMT") group companies, and from other reputable and trustworthy third parties (if you have agreed to such);
  • Enabling you to share our content with others e.g. using an 'Email a friend' or 'Share this' functionality;
  • For market research purposes;
  • Carrying out statistical analyses', technical, logistical or other functions to measure the performance of our services and the Site including determining behavioural preferences to manage online advertising;
  • For strategic development; and
  • For accounting purposes.

Keeping your information secure

We will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information.

We do not store your card details and our Site is protected by Secure Socket Layer (SSL) technology.

Sharing Your Personal Information

We may share information about you with suppliers that we engage to help us provide the services and/or functionality e.g. online payment processing and suppliers of any of the goods or services that you buy through this Site. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers.

We may disclose your information to any company within the DMGT (Daily Mail and General Trust) group of companies to which we belong by means of a central database to which all our companies have access or by means of a direct transfer of data from one of our companies to another.

We may provide third parties, at our discretion, with certain aggregate statistical data about your use of our Site, which data may include demographic data such as age range and/or geographic location of groups of user. It will not include information that could personally identify you.

With your consent, we may supply personal information to third parties.

We reserve the right to access and to disclose personal information to comply with applicable laws and lawful requests by government or applicable regulatory bodies or other law enforcement agencies.

We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of our sale, merger, consolidation, change of control, transfer of assets or re-organisation.

By using this Site, you consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.

Accessing Your Personal Information

If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences or have any other privacy queries, please write to us (including full details of your request) at the following address: Mail Garden Shop 14 Hadfield Street Old Trafford Manchester M16 9FG

We may charge a small administration fee (not exceeding the maximum permitted by law in England) in relation to fulfilling a request for access to personal information.

You can opt out of receiving email marketing communications at any time by clicking on the ‘unsubscribe’ link in the emails from us. Or you can write to us (including full details of your request) at the address provided in this privacy policy.

Changes to this Privacy Policy

By using the site, you signify your assent to this privacy policy. If you do not agree to this privacy policy, please do not use this Site. We reserve the right to make changes to our privacy policy. If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. Your continued use of the Site will signify your acceptance of these changes.

Please note that this privacy policy applies only to this Site and not to websites maintained by other companies or organisations to which we link. 

Cookies

In addition to personal information you optionally provide, we may also collect anonymous information about you when you visit the Site using cookies.

Cookies are small pieces of information that are placed on your computer by websites you visit. Cookies enable us to recognise your visit to the Site as unique from that of other visitors but without learning your identity. The Site also includes web beacons which work with cookies and log when you visit or use different content on the Site or on our communications with you, so that we can understand whether particular content is of interest.

The collection of anonymous data via cookies or web beacons allows us to make sure our websites work effectively during your visit to the Site, to track our own performance and store your preferences and settings and also allows us to display content which can be more personalised to your interests, thereby enhancing the overall experience you receive when using the Site.

We do our utmost to respect a user’s privacy. The collection of information/cookies allows us to manage, monitor and improve services. It also allows us to provide personalised services unique to individual users and sell advertising space ensuring we can provide a service completely free of charge to our readers (some enhanced paid for services may also be available separately). More information about the use of cookies to provide personalised advertising services is available from www.youronlinechoices.com/uk.

In order to allow more personalised experiences unique to you, some of our trusted 3rd parties may also use cookies and tracking to build an overall, but anonymous, picture of interests or preferences based on browsing habits and to offer a more personal experience.

For more detail on our cookies, and on the 3rd party companies using cookies and tracking and, what they do and their opt out policies, Click here

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Click here for instructions on controlling cookies in the most recent version of Windows Explorer (Users of other browsers should contact their manufacturer for instructions). You can learn more about cookies and how to reject cookies using different types of browser by visiting www.allaboutcookies.org.

Separate tools are also available for managing local shared objects or ‘Flash cookies’ from Adobe website. These cookies may be used by us to manage the effective delivery of services using video or other flash related content.

If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as enriched as if you do receive cookies.

Our website makes use of 'cookies'. We use them to record the details of the items as you add them to your basket. Once you select 'Place order' the details are passed to the secure server for processing. The cookie information lasts only for the duration of your browser session, i.e., on closing your browser, the information disappears. The 'help' information for your browser will explain how you can control the use of cookies. However, for our website to function correctly the cookie facility must be enabled. Visitors to our websites

When someone visits The Guardian Garden Centre we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website www.guardiangardencentre.co.uk. We will not associate any data gathered from this site with any personally identifying information from any source.

Use of cookies by the The Guardian Garden Centre

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

 

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
_utma, _utmb, _utmc, _utmz Google Analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Security

  • We take the security of the information you provide very seriously. When you select the 'Proceed to checkout' button you are asked whether you wish to transfer to a secure server. Having accepted the transfer your order details are transferred to that secure server and you will see that an image of a locked padlock appears on the bottom line of your browser. This tells you that the information you supply on the order form will be transmitted securely in an encrypted form.