Collection of Personal Information
All confidential information, including credit card details, is used securely and only transmitted in encrypted form.
Use of your Information
We respect your right to privacy and are committed to protecting the personal information that we ask you to supply to us. We will use the information we collect about you to process orders and to provide a better shopping experience.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the Site. We may use your personal information for our internal marketing and demographic studies, so we can consistently improve our Site to better meet our visitors' needs.
By using this Site, you agree that we may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for developing our business. These include (without limitation):
- Personalising your visits to the Site and developing the design and style of the Site to improve our services to you;
- To inform you about the latest changes to the Site, or products, services or promotional offers that you might find interesting;
- Customer Services and Support;
- Enabling you to share our content with others e.g. using an 'Email a friend' or 'Share this' functionality;
- For market research purposes;
- Carrying out statistical analyses', technical, logistical or other functions to measure the performance of our services and the Site including determining behavioural preferences to manage online advertising;
- For strategic development; and
- For accounting purposes.
Keeping your information secure
We will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. In addition, we will take reasonable steps to ensure that third parties to whom we transfer any data will provide sufficient protection of that personal information.
We do not store your card details and our Site is protected by Secure Socket Layer (SSL) technology.
Sharing Your Personal Information
We may share information about you with suppliers that we engage to help us provide the services and/or functionality e.g. online payment processing and suppliers of any of the goods or services that you buy through this Site. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers.
We may provide third parties, at our discretion, with certain aggregate statistical data about your use of our Site, which data may include demographic data such as age range and/or geographic location of groups of user. It will not include information that could personally identify you.
With your consent, we may supply personal information to third parties.
We reserve the right to access and to disclose personal information to comply with applicable laws and lawful requests by government or applicable regulatory bodies or other law enforcement agencies.
By using this Site, you consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.
Accessing Your Personal Information
If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences or have any other privacy queries, please write to us (including full details of your request) at the following address: 14 Hadfield Street Old Trafford Manchester M16 9FG
We may charge a small administration fee (not exceeding the maximum permitted by law in England) in relation to fulfilling a request for access to personal information.
In addition to personal information you optionally provide, we may also collect anonymous information about you when you visit the Site using cookies.
Cookies are small pieces of information that are placed on your computer by websites you visit. Cookies enable us to recognise your visit to the Site as unique from that of other visitors but without learning your identity. The Site also includes web beacons which work with cookies and log when you visit or use different content on the Site or on our communications with you, so that we can understand whether particular content is of interest.
The collection of anonymous data via cookies or web beacons allows us to make sure our websites work effectively during your visit to the Site, to track our own performance and store your preferences and settings and also allows us to display content which can be more personalised to your interests, thereby enhancing the overall experience you receive when using the Site.
Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Click here for instructions on controlling cookies in the most recent version of Windows Explorer (Users of other browsers should contact their manufacturer for instructions). You can learn more about cookies and how to reject cookies using different types of browser by visiting www.allaboutcookies.org.
Separate tools are also available for managing local shared objects or ‘Flash cookies’ from Adobe website. These cookies may be used by us to manage the effective delivery of services using video or other flash related content.
If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as enriched as if you do receive cookies.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|_utma, _utmb, _utmc, _utmz||Google Analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google|
- We take the security of the information you provide very seriously. When you select the 'Proceed to checkout' button you are asked whether you wish to transfer to a secure server. Having accepted the transfer your order details are transferred to that secure server and you will see that an image of a locked padlock appears on the bottom line of your browser. This tells you that the information you supply on the order form will be transmitted securely in an encrypted form.
Last updated: 6th October 2015.